Account Management
Request Account & Data Deletion
Official Data Removal Portal
Government Non-Affiliation Disclaimer: RRB Success is an independent educational application developed to assist candidates preparing for competitive examinations. RRB Success is NOT affiliated with, associated with, authorized by, endorsed by, or in any way officially connected with the Railway Recruitment Board (RRB), Indian Railways, the Ministry of Railways, the Government of India, or any of their subsidiaries or affiliates.
Account Deletion Instructions
If you wish to delete your RRB Success user account and permanently erase all associated personal data, you have three options:
- In-App Deletion (Recommended): Open the RRB Success mobile app, navigate to Profile / Settings, scroll to the bottom, and select Delete Account.
- Online Web Form: Fill out the request form below using your registered email address.
- Email Request: Send an email from your registered address to support@pijush.in with the subject line "Account Deletion Request".
Data Deletion & Retention Breakdown
What Is Permanently Deleted Immediately (0 Days Retention):
- Your account profile (email address, full name, password hash, user ID).
- All study progress, chapter completion records, and topic workouts.
- CBT mock test simulation history, score cards, and performance stats.
- Server-stored learning records and study preferences (bookmarks and mistake notebooks stored locally on your device are removed when clearing app data or uninstalling).
Data Retained For Legal / Regulatory Compliance:
- Anonymized Billing Logs: Anonymized purchase transaction records are retained as required by Google Play merchant terms and tax regulations, without personal identifiers.
- Security Logs: Security audit logs (IP addresses) retained up to 30 days for fraud prevention.
Important Google Play Subscription Notice:
Deleting your RRB Success account does NOT automatically cancel an active Google Play subscription. To prevent future monthly charges, please manage or cancel your subscription directly in the Google Play Store > Payments & subscriptions > Subscriptions.